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FAQ - Questions and Answers about Iao Valley Inn
Do you have beach accessories?
Yes! We have beach towels for guests to use, along with beach chairs and coolers.
Can I check in early?
If we have a back-to-back booking (guest leaving and new guest coming the same day), the short answer is probably not, as we need time for the room to be cleaned. However, if you are concerned about luggage in your vehicle before your check-in, we can accommodate luggage to be stored until the room is ready.
Can I check out late?
If we have a back-to-back (guest leaving and new guest coming the same day), the short answer is probably not, as we need time for the room to be cleaned before the new guest arrives. If there is no back-to-back and we are able to re-schedule the cleaners, we will try to accommodate you.
We love to walk and hike. Are there any trails nearby?
There are two parks in Iao Valley, Kepaniwai Park and Iao State Park. Iao State Park has several trails people take. Some of our guests have even walked the 2 miles to Iao Valley State Park (500 foot elevation rise), but it is located along the road. If just short walks are more your style, our property offers areas to walk to the stream and within our boundaries.
Should we expect to see bugs?
We are in the tropics, so yes, there are bugs. Most are the normal ones you know about (ants, roaches and spiders) but you will also see geckos. As much as our maintenance services usually keep the bugs away, geckos are difficult to keep out. Luckily, they are harmless and beneficial by eating the smaller bugs. For the record, Hawaii does not have snakes, bears or mountain lions! You can help as well by not leaving food out.
Is there a locked gate?
Yes, we normally send out the gate code via email to our guests within 2 weeks of arrival.
Is there a lockbox for key pickup?
We now have keyless entry locks so we normally send out the entry code via email (or text if requested) within one week of arrival.
Many of your guest comments speak to the peacefulness of your Inn and your hospitality. Are we missing something?
I hope not! Having just started our B&B in late 2013, we quickly found that our guests seek us and similar accommodations because they’re simply not the hotel or condo type. Our guests prefer a more relaxed setting with less people around. I’m sure we are not perfect, but we do the best we can!
Do you help with activities? Is there a concierge?
We will certainly give our personal advice if requested. We do offer a guidebook in the room for ideas and we work with Barefoot Travels who can help you before your trip or upon your arrival. However, there are 2 activities that are always booked months in advance, and that is the Old Lahaina Luau and dining at Mamaʻs Fish House. Those need to be booked early.
