Iao Valley Inn Room Policies


The Iao Valley Inn is an exclusive property where every guest reservation is very important to us. Iao Valley Inn is a fully permitted Bed & Breakfast under Maui County laws, Permit #BBWK 2013/0002. As such, we are bound by stipulated rules for our accommodations as well as the requirement that Permit #ʻs be displayed for all advertising. We suggest you protect your vacation and stay only in places that are legally permitted.


Check-in And Check-out

Check-in Times: Between 3:00 pm to 5:00 pm, unless other arrangements are made. Early check-in if we have a back-to-back booking (guest leaving and new guest coming the same day) is difficult. However, if you are concerned about luggage in your vehicle before your check-in, we can accommodate luggage to be stored until the room is ready.


Check-out Time: No later than 11:00 am, unless other arrangements are made. A late check-out if we have a back-to-back (guest leaving and new guest coming the same day) is difficult, because the room needs to be cleaned before the next guest arrive. However, if there is a need to store luggage while enjoying your last day on Maui, we can accommodate that.


Payment, Deposits & Fees

Payment, Deposites & Fees: Your credit card will be charged 20% of the full booking total upon booking and the balance will be charged on the same credit card within 60 days of arrival, unless other arrangements are made. Your credit card will be kept on file in lieu of a $500 security deposit, for any missing items and/or damages, excluding normal use.

Cancellations: If cancellation occurs prior to 60 days of arrival, you will receive a full refund, less an administrative fee and any credit card processing fees, if any. Cancellations made within 60 days of arrival will be non-refundable, unless we are able to re-rent. Refund balances will equal the total amount of the re-rented rooms, less an administrative fee and any credit card processing fee, if any. Administrative fees are $100 for the Rooms and $200 for the Cottage.

Cleaning Fee: A cleaning fee is assessed at time of booking for normal housecleaning services after your departure. We do provide containers for trash and re-cycling during your stay. Cleaning fees are $75 for the Orchid and Palms Room and $135 for the cottage.

Hawaii State Taxes: Hawaii State Taxes: As required by law, taxes of 13.416% (9.25% Transient Accommodation Tax on room cost only; 4.166% General Excise Tax on room cost and cleaning fee) is added to your room charge.

Miscellanous Policies

Agricultural Lands: Iao Valley Inn is located on an active farm and therefore not a typical city or suburban accommodation. As well, Iao Stream is located on our property and subject to flash flooding during times of heavy rains and even hazardous to walk during dry times. There is no signage to any and all possible dangers from farm activities, stream use or topography. Guest(s) accepts and assumes all risks in all activities engaged in on this property.

Insects in The Tropics: We are in the tropics so yes, there are bugs. Most are the normal ones you know about (ants, roaches and spiders) but you will also see geckoʻs. As much as our maintenance services usually keeps the bugs outside, geckoʻs are difficult to keep out. Luckily, they are harmless and beneficial by eating the smaller bugs. For the record, Hawaii does not have snakes,bears and mountain lions! You can help as well but not leaving food out.

Pets: No pets are allowed.

Smoking: Hawaii State law prohibits smoking in enclosed areas and within 20 ft of windows and doors. Please, smoking is prohibited inside the rooms and on the lanai at all times, including electronic cigarettes.


RENTALS

orchid
Orchid Room

The Orchid Room offers guests a private outside entrance and covered lanai to enjoy breakfast, reading and relaxation. This newly remodeled room is bright and airy with elements to ensure each guest feels at home on the beautiful island of Maui.

Rates & Calendar

Palms
Palms Room

The Palms Room offers a private outside entrance and covered lanai to enjoy breakfast, reading and relaxation. This newly remodeled room is perfectly decorated to reflect the natural beauty of Maui and allows for an intimate and comfortable stay in Hawaiian paradise.

Rates & Calendar

Wailuku Cottage
Cottage

The detached one bedroom private Cottage includes direct views of Iao Stream from your bedroom window, private full kitchen, covered lanai, king size bed and bathroom with shower. Also, the octagonal gazebo offers a double bed with windows looking down to Iao Stream.

Rates & Calendar